FAQ

What is an escape room / puzzle room?

Escape games are for individuals, families, friends and colleagues. The premise of the adventure is that a team is “locked in” a themed room with only 60 minutes to “escape”. Teams must work together in search of hidden objects, hints, codes, riddles and puzzles to solve an assortment of challenges that reveal keys or combinations to various locks throughout the room. Ultimately, trying to escape before the countdown clock expires. A “Hint Master” monitors the entire game and may offer a clue if a team is really having difficulty.  If you're looking for fun things to do in Biloxi, Hint Hunter Puzzle Rooms is the perfect activity for date nights, proposals, birthdays, anniversaries, bachelor/bachelorette parties, corporate team-building events and anyone else looking for something fun to do. It is an exciting alternative to the same old “Movie Night”.

How long does the experience take?

We recommend that groups arrive no later than 15 minutes before their allocated time slot. Before each game you'll have a short briefing session covering some basic rules and an introduction to the story. Depending on the escape room that you select, the game itself will last either 30 minutes or 60 minutes. We also encourage you to hang around after your game to discuss how it went and take some (hopefully post-victory) photos.

Will my group be put in the room with other people?

Unless you purchase all the tickets for the time slot you prefer, there is a possibility that you will be joined by additional players.

Can I have the room for just my group?

If you wish to have the room for your group only during one of our regularly-scheduled game times, you must purchase an entire block of all tickets for the date/time you wish to attend. You do not need to have the maximum number of participants, however you do need to pay the price for a full room.

How much does it cost?

Hint Hunter's 60-minute puzzle rooms cost $20 per person, $15 per child (ages 11 and under). Kids under the age of 5 may participate for free. The 30-minute room, Hole In The Wall, costs $15 per person.

We're often running seasonal promotions so keep an eye on our Facebook & Promotions page.

Military personnel, first responders, nurses, and school teachers who book with the promo code HHHEROES benefit from a 15% discount all year round.

Is it scary?

Not at all.  All of our escape room adventures are exhilarating and exciting, but not scary. Most of the games (with the exception of Hole In The Wall) are great for parents with kids. There's something for the the whole family to enjoy.

Do I need a reservation to participate?

Yes, a reservation is necessary, and you can book online easily!  Choose one of our exciting escape rooms and then click BOOK NOW.

Do I need to bring anything along?

You don't need to bring anything except for yourselves and your wits. We will have lockers for you to store any valuables and bags while you play your escape game.

Can I bring a camera or cell phone into the room?

No. All personal belongings should be stored in our secure lockers before entering the room. Disregard for this rule will cause the Hint Master to end the game immediately.

Can I bring my baby?

Although we're sure your baby is exceptionally quiet and well-behaved, we cannot allow babies in the puzzle rooms as they could interfere with others' enjoyment of the game. The only exception would be if you're booking the entire escape room for you and your friends only, and they're all aware that you'll be bringing a baby.

Do you accommodate special events or parties?

Please contact us f you would like Hint Hunter Puzzle Rooms to host your birthday, anniversary, bachelor/bachelorette party, corporate event, team-building, or other special occasion.  You can reserve during our regular business hours or book a specific time outside of our regular business hours (private-party rates apply).

Do I need to wear anything special?

You can leave your prom gown and tux at home. Wear anything you are comfortable in, but the most activity you will be engaging in may be squatting down or getting on your knees to look under or to get a closer look at something.  If you wear reading glasses or corrective lenses, it might be advisable to bring them.

What happens if I arrive late?

Your escape game begins precisely at the time you reserved. You will not be allowed to participate after the game has begun. There are no refunds or rescheduling for a late arrival.

Can children participate?

Our recommended minimum age is 12, but this is only our recommendation. All Players 17 and under must be accompanied by a parent (legal guardian) or adult chaperone. Participants (17 and under) that are a guest of a chaperone must have a signed note from one of the participant’s parents (or legal guardians) that includes a contact number. Kids under the age of 5 may join in the escape room for free.

How much physical activity is involved?

The puzzle rooms are primarily designed so you that can think your way out; however, you will be required to move around the room and possibly move items into place. Don't worry, it's nothing too strenuous (although sometimes things can get quite tense in there!).

What is your cancellation policy?

Customers will receive a full refund with at least 24 hours notice of cancellation. Contact us by phone to cancel or inquire about a cancellation. No-shows or same day cancellations will be charged the full price.

How long does it take to get a refund?

Refunds can take up to 30 days to receive, depending on your bank.